Partner Offer (Affiliate Agreement) – B24U (v1.01)
Globerint Pte. Ltd. • Effective Date: 2025-11-05 • Version URL: https://partner.b24u.com/docs/en/legal/partner-offer
1. General Terms
1.1. This Partner Offer (“Offer”) constitutes a legally binding proposal from Globerint Pte. Ltd. (“Licensor”) to provide access to the B24U SaaS platform and AI-widget licenses to partners (“Partner”) for resale and distribution purposes.
1.2. By registering as a Partner and activating an account on the B24U platform, the Partner accepts all terms of this Offer.
1.3. This Offer governs the commercial, legal, and technical relationship between B24U and its Partners in the European market.
2. Definitions
- B24U Platform – the SaaS service enabling Partners to create and manage AI-widgets for clients.
- Client – an end-user (website owner) who receives the AI-widget from the Partner.
- Visitor – a person visiting the Client’s website interacting with the AI-widget.
- License – the right granted to the Client to use the AI-widget in accordance with the chosen subscription plan.
- Partner Subscription – a monthly commitment by the Partner to maintain the number of active Clients specified in their Partner plan; it grants access to wholesale (partner) pricing during the active subscription period.
3. Partner Status and Subscription Plans
3.1. Partners may register under the following statuses:
| Level | Monthly Fee (USD) | Max Active Clients |
|---|
| Authorised | $50 | 5 |
| Certified | $100 | 10 |
| Silver | $250 | 25 |
| Gold | $500 | 50 |
| Premier | $1000 | 100 |
3.2. Subscription fees are payable via Stripe in USD or EUR. The current subscription rates are published on https://b24u.com.
3.3. Partners may set their own resale prices to Clients. B24U collects fees from Partners according to the chosen plan and subscription usage.
4. Payment Schemes
4.1. Client pays Partner
- Partner collects payment directly from Client.
- B24U charges the Partner for the platform usage according to the Partner plan.
- Commission is the difference between the Client’s payment and B24U fees, minus transaction costs and applicable taxes.
4.2. Client pays B24U
- Client pays B24U directly.
- B24U calculates and pays Partner commission according to agreed rates.
- B24U acts as tax agent if required under applicable EU law.
4.3. Negative Balance and Partner Obligations
- If a Partner operates under the “Client pays B24U” model and the Partner’s balance is insufficient to cover the wholesale (partner) cost, B24U may allow the transaction to proceed in a temporary negative balance.
- In such a case, the wholesale price for the corresponding Client subscription is doubled for the entire active period of that Client’s subscription, including renewals until cancellation or reassignment.
- B24U may suspend payouts or new activations until the negative balance is fully settled.
5. Rights and Obligations of the Partner
5.1. Partner shall:
- Use the B24U platform and licenses only for Clients registered through Partner;
- Pay subscription fees on time;
- Comply with EU data protection laws (GDPR) and this Offer.
5.2. Partner may not:
- Reverse-engineer, copy, or distribute the AI-platform code;
- Use the platform for illegal or prohibited purposes.
5A. Partner Subscription and Arrears
- A Partner Subscription remains active only if payments are made on time.
- If the Partner Subscription is overdue or partially unpaid, B24U may suspend access to wholesale pricing and Partner functions until the balance is settled.
- If the arrears exceed 7 calendar days, active Clients may be temporarily reassigned to another Partner in the same region or serviced directly by B24U until resolution.
6. Rights of B24U
- Suspend or terminate Partner access in case of breach of terms, illegal use, or complaints;
- Use anonymized or aggregated Client data for improving the AI service;
- Update platform features and pricing;
- Withhold payments to Partner in case of disputes or fraud.
- Offset any Partner’s outstanding balance using incoming Client payments within the “Client pays B24U” model.
- Suspend payouts while the Partner has an outstanding debt or overdue Partner Subscription.
7. Data Protection
- 7.1. Both B24U and the Partner must comply with GDPR and applicable EU laws.
- 7.2. Personal data of Clients and Visitors processed via B24U platform may only be used for:
- Providing SaaS services;
- Improving AI models;
- Platform analytics.
- 7.3. Data shall not be shared with third parties without consent, except as required to provide services (e.g., Stripe, AI APIs).
8. Limitation of Liability
- B24U is not liable for indirect, consequential, or business losses arising from Partner’s or Client’s use of the platform.
- B24U does not guarantee uninterrupted access or perfect AI performance.
9. Force Majeure
Neither party is liable for delays or failures caused by circumstances beyond reasonable control, including natural disasters, cyber-attacks, or government actions.
10. Governing Law and Dispute Resolution
- This Offer is governed by Singapore law (where Globerint Pte. Ltd. is incorporated).
- Disputes shall be resolved primarily through amicable negotiation.
- Failing resolution, disputes shall be referred to the competent courts in Singapore.
11. Contact
Globerint Pte. Ltd.
Email: support@b24u.com
Website: https://b24u.com
Latest version: https://partner.b24u.com/docs/en/legal/partner-offer