B24U Terms of Service – End User (Europe) (v1)

1. General Terms

1.1. These Terms of Service (“Terms”) govern the use of AI-widgets provided by Globerint Pte. Ltd. (“B24U”) by end-users (“Client”) via a Partner (distributor).

1.2. By activating and using the AI-widget, the Client accepts these Terms, the B24U License Agreement, and Privacy Policy.

1.3. The AI-widget is licensed, not sold. B24U retains all intellectual property rights.

2. Definitions

• B24U Platform – the SaaS platform enabling Partners to create and manage AI-widgets.
• Client – the end-user (website owner) who receives and uses the AI-widget via a Partner.
• Visitor – a person visiting the Client’s website and interacting with the AI-widget.
• License – the right granted to the Client to use the AI-widget under the selected subscription plan.

3. License Grant

3.1. B24U grants the Client a non-exclusive, non-transferable license to use the AI-widget on the Client’s website, solely for lawful purposes.

3.2. The Client may not:

• Reverse-engineer, copy, or modify the AI-widget code;
• Share the AI-widget with third parties outside of the agreed subscription;
• Use the AI-widget for illegal or prohibited activities.

4. Payment and Subscription

4.1. Payment for the AI-widget is handled either via the Partner or directly via B24U, depending on the chosen subscription model.

4.2. Subscription fees, payment currency (USD or EUR), and billing are described in the Partner-provided invoice or B24U platform.

4.3. Continued use of the AI-widget after payment due date constitutes acceptance of subscription renewal under the current plan.

5. Data Processing and GDPR Compliance

• 5.1. Client acknowledges that using the AI-widget may involve the collection, storage, and processing of personal data of Visitors on the Client’s website.
• 5.2. B24U acts as a data processor under GDPR, processing data on behalf of the Client.
• 5.3. Personal data may be used to:
  • Provide and maintain AI-widget functionality;
  • Improve AI services and platform performance;
  • Conduct anonymized analytics.
• 5.4. B24U will not transfer personal data outside the EU/EEA except for technical processing via cloud servers or AI APIs (e.g., OpenAI), with appropriate safeguards.
• 5.5. The Client remains responsible as data controller under GDPR, including informing Visitors and obtaining necessary consents.

6. Limitation of Liability

• 6.1. B24U is not liable for:
  • Indirect, incidental, or consequential damages;
  • Losses from improper use by Client or Visitors;
  • Accuracy or outcomes of AI-generated content.
• 6.2. The AI-widget is provided “as is”; B24U does not guarantee uninterrupted access or perfect performance.

7. Termination

• 7.1. B24U may suspend or terminate Client access in case of:
  • Breach of these Terms;
  • Illegal use of the AI-widget;
  • Complaints from Visitors or third parties;
  • Non-payment of subscription fees.
• 7.2. Termination does not release the Client from obligations to pay outstanding fees.

8. Force Majeure

B24U is not liable for delays or failures due to:

• Natural disasters, wars, terrorism, cyber-attacks;
• Internet outages, cloud provider failures;
• Government actions.

9. Governing Law and Dispute Resolution

• These Terms are governed by Singapore law.
• Disputes shall first attempt to be resolved amicably.
• Failing resolution, disputes are referred to Singapore courts.

10. Contact

Globerint Pte. Ltd.

Email: support@b24u.com

Website: https://b24u.com

Latest version: https://partner.b24u.com/docs/en/legal/terms-enduser